Privacy Policy

Last updated: 8 October 2026

Who we are

Qbit is responsible for the personal information collected through this website and our business enquiries. Contact us about privacy at studio@byqbit.com or call 0114 400 0037.

Information we collect

When you contact us, we collect your first and last name, company name, email address, optional telephone number and message. The website records the wording of your enquiry consent and the time it was given. We may also receive information you supply by email or telephone, including your project requirements and correspondence.

Technical information may be recorded by the hosting service for security and troubleshooting, such as IP addresses, requested pages, timestamps and browser information. Optional analytics or advertising tools, where enabled and accepted, may collect information about visits and interactions. See our Cookie Policy for details.

How we use information

We use enquiry information to respond, understand your requirements, prepare proposals and manage our correspondence. If you become a client, we use relevant information to deliver the agreed services, manage the relationship and keep necessary business records. Technical information helps us maintain the website and investigate problems.

Our lawful bases

Depending on the purpose, we rely on steps requested before entering a contract or performance of a contract; legitimate interests in managing business correspondence and protecting our systems, balanced against your rights; and legal obligations where records must be retained. Where processing relies on consent, including optional tracking, you can withdraw that consent. The enquiry form records your agreement to storage and a response; it does not sign you up to marketing.

Who may receive information

Relevant information may be accessible to people working for Qbit and service providers supporting our website, hosting, email, communications and agreed client work. Information may also be disclosed where required by law. Contact us for information about providers relevant to your enquiry or project.

AI-assisted services

Our services use AI-assisted tools. Any proposed use of client information with external AI services should be addressed in the project arrangements, including what data is involved and the provider's terms. Do not send passwords, sensitive personal information or confidential datasets in an initial website enquiry.

International processing

Some service providers may process information outside the UK. Where this applies, the relevant transfer arrangements and protections depend on the provider and processing involved. Contact us for details relevant to your information.

How long information is kept

Retention depends on the purpose, whether an enquiry leads to a client relationship, ongoing correspondence, and applicable accounting, contractual or legal requirements. Information should be retained only while needed for those purposes. You can ask us about the retention arrangements for your records or request deletion where applicable.

Your rights

Subject to the applicable conditions, you may request access, correction, deletion, restriction or portability of your personal information, and object to processing, including processing based on legitimate interests. You may withdraw consent where it is the lawful basis; this does not affect earlier lawful processing. Contact studio@byqbit.com to make a request. We may need information to confirm your identity.

Cookies and external links

Our Cookie Policy explains browser storage and available choices. External websites, including social networks, webmail and support services, have their own privacy notices.

Complaints and changes

Please contact us if you have concerns. You may also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint. We may update this policy as our website or services change; the date above identifies the latest revision.